Updated 2026-07-19

Understand the approval card

What you confirm before credits are spent.

Use this to

Know what you are approving before EdgeCut spends credits or free quota. Job to be done: read model, duration, and total cost, then Confirm or Cancel.

What you see

When a render is proposed, EdgeCut shows one approval card covering the whole plan (up to multiple items). It typically includes a short title, a summary, model choices, resolution/duration where relevant, and the credit total for the plan.

Steps

1. Read the plan title and summary — does it match what you asked for?

2. Check model (Veo / Kling / Omni / Nano / EdgeCut AI free) and duration or chain length.

3. Check the credit estimate (or free/quota path when you opted into EdgeCut AI).

4. Confirm to dispatch, or Cancel / dismiss if wrong.

5. Tell the Director what to change after Cancel — do not approve a plan you did not ask for.

Your settings

Confirm-before-generating can require a card even for free plans, or auto-dispatch when set to never confirm. Free-only EdgeCut plans may auto-approve depending on that setting. Agent defaults fill model/resolution when you did not override them; explicit requests win.

Common mistakes

• Ignoring the card and assuming generation started.

• Confirming a multi-item chain you only wanted as a single short clip.

• Expecting chat-only questions to show a card — they should not.

When to contact support

If you confirmed a plan and credits left but no asset appeared after a long wait, see Stuck or slow renders and Refunds and failed jobs. Escalate via /help chat or support@edgecut.ai with timestamps. The Director cannot reverse a charge.

Related

Still stuck?

Chat with support on this page, or email support@edgecut.ai.