Updated 2026-07-19

Terms overview

Where to find Terms of Service and related policies.

Use this to

Find the authoritative legal pages. Job to be done: open Terms, Privacy, and Refund Policy on the EdgeCut site when you need formal language beyond Help Center summaries.

Links

Use the site footer / legal pages for Terms of Service, Privacy Policy, and Refund Policy. Those pages are authoritative over Help Center summaries, Director chat, and support-agent paraphrases.

How Help Center fits

Help articles at /help explain product behavior (models, credits, extend, Elements). They are not a contract. Polar receipts and EdgeCut Terms govern purchases when subscriptions/packs are enabled.

Tips

For refund expectations after failed jobs, read Refund Policy plus the Refunds and failed jobs article. For data requests, see Privacy and data.

When to contact support

Legal/billing disputes that need a human: support@edgecut.ai or /help chat with Polar order ids when relevant. Do not ask the Creative Director to reinterpret Terms.

Related

Still stuck?

Chat with support on this page, or email support@edgecut.ai.